Privacy Policy

Introduction

At AzorAROMA (accessible from azoraroma.pt), your privacy is one of our top priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by AzorAROMA and how we use it.

By using our website, you consent to the practices described in this policy. We encourage you to read this policy in full to understand how your data is handled.

Information We Collect
We collect various types of information to provide and improve our services, including:

Personal Information:
When you make a purchase, sign up for our newsletter, or contact us directly, we may collect personal data such as:

Name
Email Address
Mailing Address
Phone Number
Payment Information (via secure third-party payment processors)
Non-Personal Information:
We may also collect non-personally identifiable information that helps us understand how our website is used, including:

IP address
Browser type
Device type
Pages visited on the site
Time spent on the site
Referring website (if applicable)
How We Use Your Information
The information we collect from you helps us provide and improve our services. Specifically, we may use your data for:

Processing orders and delivering products
Sending promotional emails (only with your consent)
Responding to inquiries and customer service requests
Improving website functionality and user experience
Conducting marketing and promotional activities
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files that are stored on your device and help us track your preferences and activities on the site. For example, cookies may be used to:

Remember login credentials
Track user behavior for analytics
Customize content to better suit your interests
You can disable cookies through your browser settings, but please note that this may affect your ability to use some features of our website.

Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in running our website and business operations. These service providers include:

Payment processors (for order transactions)
Email marketing platforms (for sending newsletters)
Analytics providers (e.g., Google Analytics)
These third-party services are obligated to protect your information and use it only for the purpose of assisting us. We ensure that these providers comply with applicable data protection laws.

Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Your Rights
Under applicable data protection laws (such as the General Data Protection Regulation or GDPR), you have the right to:

Access the personal data we hold about you
Correct or update any inaccurate information
Request the deletion of your data (subject to certain exceptions)
Withdraw consent to receive marketing communications at any time
Object to data processing in certain circumstances
To exercise any of these rights, please contact us at [email address] or through the contact form on our website.

Security of Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure. However, please be aware that no method of online transmission is completely secure, and we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the addition of new services. When we make changes, we will post the updated policy on this page and update the date at the bottom of the policy.

By Email: info@azoraroma.pt
By Mail: Rua Poca Branca s/n, Prainha, SRP, Portugal, 9940-040

Effective Date: 10.04.2025